FAQ’s

Where are you located?

Los Angeles, CA (Central LA)

When should I arrive?

We ask that you please arrive 5-10 minutes before the start of class. If it is your first time joining us, please arrive 15 minutes prior to class in order to meet the instructor, ask any questions you may have, and familiarize yourself at the studio.

What should I bring to class?

While we are at our temporary location, please bring a towel and a bottle of water.

How do you book a class?

You can book a class or package on our website, or through the MindBody app. If you have any questions, please email us at info@frmation.com.

Do you have class packages and memberships?

We currently have 5 and 10 class packages which can be viewed when you checkout to purchase, but we are not offering memberships at this time.

Can I buy a gift card?

Yes, you can purchase a gift card through our website.

What is your cancellation and refund policy?

You can reschedule or cancel up to 12 hours before the start time of your class. If you cancel within the 12 hours of the scheduled class, you will lose the class credit. All class and package purchases are non-refundable.

Do classes expire?

Once you have booked a class online, the class will expire 45 days after booking. If you have not attended the class within 45 days of purchase, you will lose the class credit. If you purchase a 5 or 10 class package, the packages will expire 6 and 12 months respectively, after purchasing the package.

What is your waitlist policy?

If a class you’d like to take is full, you may sign up on our waitlist. You must first purchase the class, and if you do not get a spot, your account will be credited. If a spot does open up, you will be added to the class and receive an email confirmation. The 12-hour cancellation policy still applies and the waitlist closes 12 hours prior to class start time.

Can I take the class while pregnant?

Yes we welcome those who have a bun in the oven! We do require a note from your doctor that you can safely participate in the class.